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      FAQs

      • What is New England’s Finest?

      New England’s Finest is a gift box company focused on delivering to your door a selection of high-quality artisanal foods and handmade gifts that have been hand selected from the region.  New England’s brand and history are unique and wonderfully entwined with quality, craftsmanship, and ingenuity. We strive to deliver within each of our gift boxes products that live up to this rich tradition. We do this by partnering with hundreds of small companies throughout the region that are the best at what they do. Whether you have been enchanted by a recent visit. are a nostalgic past resident, or currently call New England home, New England's Finest delivers the distinct flavor and charm of the Northeast to any location in North America.  At the end of the day, our mission is simple - to curate and deliverthe best New England has to offer - from the Cape to Beantown to the White Mountains.

      • Is the food in your boxes friendly for those with food allergies and/or food sensitivities? (i.e. GMO-free, vegan, nut-free, dairy-free, gluten-free, etc.)
      Because we highlight a wide variety of gourmet foods from many different artisans from across the region, we can not guarantee that each and every item in our boxes will be compatible with every kind of food allergy or food sensitivity. We work with only the finest small-batch food makers in New England and strive to ensure that each and every item in our boxes is the highest quality using the highest quality all-natural and responsibly sourced ingredients. Customers with food allergies or sensitivities should carefully review product descriptions and ingredient lists of each product prior to consumption.  Some of our boxes are 100% safe for those with certain sensitivites and will be noted as such on the product descrptions so please look for those designations.
      • When will my order ship?

      Orders are shipped daily, Monday-Saturday and most arrive within 3-4 days depending on where it's being delivered to.

      • How much is shipping?

      Shipping fees vary depending on delivery zip code, but shipping is FREE on orders over $85 so go ahead, shop a little more and take avantage of the savings! 

      • Where do you ship?

      Although we are only shipping across North America currently, we are working on making international shipping available soon.

      • How can I share a great idea for a product or company to feature  in one of your boxes?

      We are definitely open to new ideas and are constantly researching new companies in the region. If you have an idea you would like to share with us, please send us a message. 

      • How do I return a defective product?

      If you find a product in your box broken or defective, please email us immediately and we will have a replacement item shipped out to you right away.